Payment & Shipping

Payment

We use Monobank as our secure payment provider to ensure safe and reliable transactions.

We accept Visa, Mastercard, and other payment methods available during checkout.

All payments are processed through secure payment systems. We do not store your payment card information.

Worldwide Shipping

We ship to customers in most countries around the world.

Some of our products are manufactured and fulfilled by our trusted production partners located in different regions. This allows us to provide efficient worldwide shipping while maintaining high product quality.

We do not ship to Russia or Belarus.

Multiple Shipments

If your order contains products that are manufactured or fulfilled by different production facilities or partners, your order may arrive in multiple packages.

In this case:

You will not be charged twice for the same item.
Each shipment may have its own tracking number, if provided by the shipping carrier.
Packages may arrive on different dates.

Production Time

Some products are made to order. Because of this, production may take several business days before your order is shipped.

Once your order has been dispatched, tracking information will be provided when available.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local fees imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

Questions

If you have any questions regarding payment, shipping, or your order, please contact us through our Contact page. We will be happy to assist you.

Returns & Refunds

We want you to be completely satisfied with your purchase.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

Be unused and unworn.
Be in its original condition.
Include all original tags and packaging, where applicable.
Not be damaged, altered, or washed.

Items that do not meet these requirements may not be eligible for a refund.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged, defective, or incorrect:

Products made to order or customized specifically for you.
Gift cards, if applicable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

Your order number.
A description of the issue.
Clear photos showing the product and the problem.

We will review your request and arrange a replacement or refund if the claim is approved.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome.

If your return is approved, your refund will be issued to your original payment method. Please note that it may take several business days for your bank or payment provider to process the refund.

Shipping costs are non-refundable unless the return is due to our error or a defective product.